FAQ

Ferry from Malaysia
Tioman is accessible by passenger ferry from Mersing or Tanjung Gemuk. Both ports are approximately 3-5 hours drive from Singapore. During public holidays and busy periods, you can expect delays between 1-6 hours when traveling between Singapore and Malaysia due to congestion at the boarder.

Some guests choose to travel to Malaysia the night before their ferry to Tioman, and sleep in a hotel in Johor Bahru or Mersing, to eliminate any issues because of delays at the Singapore-Johor Bahru causeway.

There are 2 ferry companies that will take to you Tioman from Mersing and Tanjung Gemuk (also known as Teluk Gading). You can check their schedule and book directly on their websites. Please be aware that the ferry times can change daily according to the tides, and it is wise to book your ticket in advance, especially during busy periods.

For The Station Tioman, please make sure to disembark at Tekek jetty.

www.cataferry.com
www.bluewaterferry.my

Many of our guests use Redbus, Easybook or a similar platform to book their bus tickets, or to check the bus schedules.There are some buses that go directly from Singapore to Mersing Jetty. Others will stop at the Mersing bus terminal (approx. 10 minutes walk to Mersing Jetty). We are not affiliated with any of these platforms.

https://www.redbus.my

The bus is the most economical way to travel from Singapore, however some guests prefer to take a taxi to Mersing/Tanjung Gemuk for convenience.

Contact us if you need recommendations for private drivers between Johor Bahru and Mersing. We can also give you a number for private drivers from Singapore to Mersing or Johor Bahru. These are services that our prior guests have used and recommended, however they are independent from us.

The ferries to Pulau Tioman are run by Bluewater and Cataferry. Prices range from approximately RM60 – RM 300 depending on the dates. Cataferry tend to have better rates for early-bookers. You can check dates and rates on their respective websites:

www.cataferry.com

www.bluewater.my

Thee Station Tioman does NOT allow pets of any kind in our guest rooms.

Dogs are not allowed to be transported on the ferry or planes, and most accommodations won’t allow dogs or other pets. 

Cooking is strictly forbidden in the rooms or on the balcony.

There are many restaurants within walking distance of The Station Tioman, and food is reasonably priced. Our cafe is open from 12-8pm most days.

WiFi is accessible in all our guest rooms, and the connection is stable. We use Unifi Fibre Broadband. Our remote working guests regularly host Zoom, Teams, Skype and similar meetings. The following speed test was conducted from one of The Station Tioman’s Chalets.

Our goal is to provide our guests with as much useful information about Tioman and our hotel as possible, however this is the number 1 question where we aren’t equipped to give an accurate or informed answer. Tioman is a tropical island, and we experience periods of rain and shine as a natural part of our eco-system.

In general regardless of the time of year, we recommend bringing a poncho or rain coat, as it does rain more often in the tropics. Umbrellas are provided in all our guest rooms.

On the flip side, when it is sunny on Tioman Island it can be really intense! Malaysia is located very close to the equator, and it is highly recommended to use some sort of protection from the sun. This could be sun block, long sleeve clothing, a hat, or similar. It’s really no fun to catch a sun burn!

Tioman is open during monsoon, and many places on Tioman Island remain open all year. There are around 5000 local inhabitants who live on  Pulau Tioman, so the ferries run all year for tourists and locals. For some business owners, the low-season is an opportunity to go on vacation themselves (after working 7 days per week for most of the year), so it is best to contact businesses and hotels on Tioman in advance.

We offer attractive monthly and weekly rates over the monsoon period. These are available on booking.com or directly with us via Whatsapp. It is a great opportunity to spend more time on the island, working, reading, writing that book you’ve always wanted to write, or just get away during a period where there are less tourists and the island is quieter. Most of the usual activities are still available during the monsoon as well however they will be adapted to the weather conditions on the day.

In cases of extreme weather, where people’s safety is affected, the government will issue a shut down of all marine travel. In these cases, ferries can be cancelled and delayed. Because of this the monsoon is more suited for long-term travelers, and remote workers. In the rare event that ferries are cancelled due to adverse weather, we offer a refund-guarantee should your arrival be directly affected by this. Alternatively we will help you shift your dates or adjust your stay time.

As of January, 2024 most foreign visitors* to Malaysia will need to fill out an online entry card. This needs to be done at least 3 days before entry. If you are coming straight to The Station Tioman and would like to use our address, you can use the following details specifically for the MDAC form:

Address in Malaysia:

Line 1: The Station Tioman

Line 2: Tekek Village, Tioman Island

State: Pahang

Postcode: 26800

City: Rompin

Please be aware that this is NOT our postal address for post or packages.

 *For exceptions please visit the official immigration website for details: https://imigresen-online.imi.gov.my/mdac/img/infographic_2.png